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Reporting:
Taking the Guesswork Out of Your Member Communications

Email Relationship Management   6 Ways to Message

Reporting

When it comes to email outreach tools, the data you get back is just as important - if not more so - than the information you're pushing out. If your recipients aren't even bothering to open your communications, for example, you know you've lost relevance. If, on the other hand, they're not only opening but clicking on the links you hoped would generate a high response, then you know you're on to something big and your strategy is working.

Capwiz™ ERM does just this, tracking how many recipients opened your messages and which, if any, of the links in your email were clicked on. With this data you can gauge not just the success of the current campaign, but also craft new tactics and strategies based on this and other information. Over time, you develop a comprehensive understanding of, and appreciation for, your members' wants and needs.

For more information about Capwiz ERM or to receive a demonstration of this software, contact us at 703.289.4670.

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Did you know...


Studies indicate that, increasingly, email outperforms direct mail and telephone in helping organizations effectively managing member relationships.

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